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Returns Policy

We will gladly refund you if you return unused items in their original condition within 30 days of shipment from us. Once the returned item is received and checked, you will receive a credit in the amount that you paid excluding shipping costs. The credit will be applied to the credit card account that you used to make the purchase. It may take two credit card billing cycles for the credit to appear on your billing statement. If you were not the purchaser of the item, the credit will be made to the person making the purchase.

You should notify us as soon as possible of any items you are returning by email to admin@susanjeffers.com. The returned items should be sent together with the packing slip to:

IFulfill.com
373 Tomahawk
Maumee, OH 43437
USA

If you received a damaged or defective item, or received the wrong item or an item you did not order, please notify us by email at admin@susanjeffers.com with all the details before you ship the item to us or take any other action. We will advise you by email how we propose to rectify the matter.

If you have any questions regarding our shipping or returns policy, please contact us by email at admin@susanjeffers.com

We wish you a wonderful shopping experience.